PMP/CAPM Exam Preparation Class

This document provides important background information which should be reviewed before enrolling in the course.

Building Influence Equity

Successful leaders use influence to develop people, build teams and deliver outcomes...

Stakeholder Management – Moving from emotional to effective engagement

Snakes evoke instinctive fear; our fight or flight responses are activated, emotions take over and...

Heart of Influence

Heart of Influence: Assertive Communication as a Lifestyle (2004) is the first book written by Act Knowledge…

SDI

SDI® is a proven resource for understanding motivational value systems, improving the effectiveness of teams,…

DiSC

DiSC is a tool used to identify behavioural style by measuring attributes of a person

Tanks, Snipers and Hand Grenades – Dealing with Difficult Stakeholders

Every organisation has them – the stakeholders who just won’t listen to reason or refuse…

Leadership Principles from the Life of Demosthenes

Demosthenes emerged from a sickly, traumatic childhood to become one of the great orators and…

The Cape Argus – Lessons in Change from Africa’s Toughest Cycle Tour

Change management is an inseparable part of leadership, and frequently determines the ultimate success of…

“I think… I thought… What was I Thinking?” – Overcoming Assumptions and Mental Blind Spots

Poor communication and inadequate risk management are frequently cited as the leading causes of failure…